Electronic Bill Presentment and Payment download
Electronic Bill Presentment and Payment download
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Author: Kornel Terplan
Number of Pages: 368 pages
Published Date: 12 Mar 2003
Publisher: Taylor & Francis Inc
Publication Country: Bosa Roca, United States
Language: English
Format: PDF
ISBN: 9780849314520
File size: 15 Mb
Download Link: Electronic Bill Presentment and Payment
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Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.
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Electronic Bill Presentment and Payment by Kornel Terplan
Author: Kornel Terplan
Number of Pages: 368 pages
Published Date: 12 Mar 2003
Publisher: Taylor & Francis Inc
Publication Country: Bosa Roca, United States
Language: English
Format: PDF
ISBN: 9780849314520
File size: 15 Mb
Download Link: Electronic Bill Presentment and Payment
---------------------------------------------------------------
Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.
Read online Electronic Bill Presentment and Payment Buy Electronic Bill Presentment and Payment Download and read Electronic Bill Presentment and Payment for pc, mac, kindle, readers Download to iPad/iPhone/iOS, B&N nook Electronic Bill Presentment and Payment
Download Ultimate Play-Along Drum Trax Marco Minnemann : Jam with Seven Explosive Drum Charts, Book & 2 CDs
Cognitive Behavioral Therapy for Perinatal Distress
Encyclopaedia of North-East India